Know your rights
Will a remap void my factory warranty?
The short answer: not automatically. Here's the honest, detailed version — including what dealers can legally claim, what the Australian Consumer Law actually says, and exactly how we protect you.
Australian Consumer Law
What the law actually says
Under the Australian Consumer Law (ACL), a manufacturer or dealer cannot void your entire warranty simply because you've had work done by a third party — including an ECU remap. This protection exists regardless of what the written warranty terms say.
To legitimately refuse a warranty claim, a dealer must demonstrate that the specific modification directly caused the failure they're refusing to cover. A claim that "the ECU was remapped therefore we won't fix the air conditioning" is not a valid refusal under ACL. The burden of proof is on the manufacturer — not you.
This principle is consistent with how similar consumer protection legislation works in the US (the Magnuson-Moss Warranty Act) and across the EU. Australia's ACL is one of the stronger consumer protection frameworks globally.
Valid refusal
Turbo failure on an engine remapped beyond factory boost limits, where the map can be shown to have contributed to the failure.
Invalid refusal
Refusing to fix a faulty air-con compressor, cracked windscreen, or failed gearbox sensor because an ECU remap was detected.
Grey area
Injector wear or EGT sensor failure on a high-mileage vehicle where the map pushed fuelling harder than factory. Outcome depends on tune calibration and maintenance history.
Our process
How we protect your position
Every job we do is designed to give you the best possible outcome under ACL — and to be fully reversible if you need your factory calibration back.
Factory file backed up first
Before we touch your ECU, we read and store your original calibration file. It's kept on file indefinitely — you can request a full restore at any time.
Conservative calibration targets
Our maps hold exhaust gas temperatures and injection pressures inside factory hardware limits. That's both the right engineering choice and the strongest legal position if a warranty dispute ever arises.
Dyno-verified results
Every map is developed and verified on our Mainline dyno — not flashed from a laptop in a car park. The dyno sheet is yours to keep and documents exactly what the car produced before and after.
Fully reversible
Need your factory map restored before a dealer visit or trade-in? Book a return appointment. We reflash the original file — takes 30–60 minutes, no questions asked.
Transparent quote upfront
We tell you exactly what map we're applying, what gains to expect, and what — if anything — your specific vehicle's warranty situation looks like. No surprises after the fact.
Experienced with dispute situations
We've helped customers navigate warranty disputes before. If a dealer is refusing a claim we believe is invalid under ACL, we can provide documentation of the tune parameters and our assessment of the failure cause.
Being straight with you
The realistic risk
We're not going to tell you there is zero risk — that wouldn't be honest. A small number of warranty claims involve grey areas where an aggressive tune on a high-mileage vehicle contributed to a premature failure.
What we can tell you is that our calibrations are deliberately conservative. We target real-world gains — torque in the mid-range, better throttle response, improved fuel economy at cruise — without pushing injection pressure or EGTs anywhere near the edge of what the hardware can sustain.
The customers most at risk are those who find a cheap tune on the internet and run maps that were written for a different vehicle. Our maps are written for the specific engine variant in front of us, verified on the dyno, and checked against measured exhaust parameters. That is the difference between a professional tune and a roll-of-the-dice flash.
Warranty questions — answered
Can a dealer refuse warranty because of an ECU remap? +
A dealer can only refuse a warranty claim if they can demonstrate that the remap directly caused the failure. Under the Australian Consumer Law, they cannot blanket-void your warranty simply because a modification exists. The burden of proof is on them — not you.
Will the dealer be able to detect the remap? +
Modern factory scan tools can flag that calibration data has changed. We do not claim otherwise. What matters is that a changed calibration is not, by itself, grounds for a warranty refusal under ACL — the dealer must prove causation, not just flag a difference.
Can you restore my factory file before a dealer visit? +
Yes. We back up your original ECU file before every job. If you want it restored before a dealer service or warranty inspection, book a return visit and we'll reflash the factory calibration. The process takes around 30–60 minutes.
Which warranty claims are genuinely at risk? +
The realistic risk is narrow: turbo failures on engines tuned hard, or injector wear on high-mileage vehicles pushed beyond original design limits. Our maps are developed to stay inside factory hardware tolerances, which is the safest way to tune and the most defensible position under ACL if a claim is disputed.
Does the remap affect the manufacturer's statutory guarantee? +
Statutory consumer guarantees (acceptable quality, fitness for purpose, durability) under the ACL apply regardless of modifications, as long as the modification did not cause the defect. These protections exist independently of the manufacturer's written warranty and cannot be signed away.
Is the tune safe enough that I won't need to worry about this? +
For the vast majority of owners — daily drivers, tow vehicles, work utes — the answer is yes. Our maps hold conservative exhaust gas temperature targets, stay within factory injection pressure limits, and are developed and verified on our Mainline dyno against the actual vehicle. The tune is designed to add usable, reliable power — not to squeeze every last kW at the expense of reliability.
Talk it through before you commit
Not sure about your vehicle's warranty situation? Call us on 02 8880 9181 — we'll give you a straight answer based on your make, model and remaining warranty period.